For technical support issues or questions:To report a problem or get help with a JAI camera, please open a support ticket: Open ticket here.Once you have submitted the form, you will automatically receive a ticket reference in your e-mail inbox. JAI will get back to you as soon as possible to discuss your issue.JAI's worldwide support team monitors questions around the clock and is ready to give you a helping hand. We will respond as soon as possible to your question or problem. You can also start by reviewing our FAQ section at https://support.jai.com.
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