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TECHNICAL SUPPORT:For technical support issues or questions:To report a problem or get help with a JAI camera, please open a support ticket at https://support.jai.com/hc/en-us/requests/new. Once you have submitted the form, you will automatically receive a ticket reference in your email in-box. JAI will get back to you as soon as possible to discuss your issue. You can also review our FAQ section at https://support.jai.com.
CONTACT A JAI CAMERA EXPERT:For questions or help in finding the right camera:To start a conversation with a JAI camera expert about your application and camera needs, please complete the contact form. JAI or one of our partners will respond to your request as soon as possible.Contact a JAI camera expert - complete the form
GET A QUOTE:For a price quote:To receive a quote on pricing and availability, please complete the quote form. JAI or one of our partners will respond to your request as soon as possible.Get a price quote - complete the form
REPORT A SECURITY VULNERABILITY:JAI is committed to maintaining the security of its products and complying with the EU Cyber Resilience Act (CRA). If you have discovered a potential security vulnerability, please use this form to submit your report.Submit a request – JAI support
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