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How can we help?

TECHNICAL SUPPORT:
For technical support issues or questions:
To report a problem or get help with a JAI camera, please open a support ticket at https://support.jai.com/hc/en-us/requests/new. Once you have submitted the form, you will automatically receive a ticket reference in your email in-box. JAI will get back to you as soon as possible to discuss your issue. You can also review our FAQ section at https://support.jai.com.

CONTACT A JAI CAMERA EXPERT:
For questions or help in finding the right camera:
To start a conversation with a JAI camera expert about your application and camera needs, please complete the contact form. JAI or one of our partners will respond to your request as soon as possible.
Contact a JAI camera expert - complete the form

GET A QUOTE:
For a price quote:
To receive a quote on pricing and availability, please complete the quote form. JAI or one of our partners will respond to your request as soon as possible.
Get a price quote - complete the form

REPORT A SECURITY VULNERABILITY:
JAI is committed to maintaining the security of its products and complying with the EU Cyber Resilience Act (CRA). If you have discovered a potential security vulnerability, please use this form to submit your report.
Submit a request – JAI support


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