How can we help?
For technical support issues or questions:
To report a problem or get help with a JAI camera, please open a support ticket at https://support.jai.com/hc/en-us/requests/new. Once you have submitted the form, you will automatically receive a ticket reference in your email in-box. JAI will get back to you as soon as possible to discuss your issue. You can also review our FAQ section at https://support.jai.com.
For questions or help in finding the right camera:
To start a conversation with a JAI camera expert about your application and camera needs, please complete the contact form. JAI or one of our partners will respond to your request as soon as possible.
Contact a JAI camera expert - complete the form
For a price quote:
To receive a quote on pricing and availability, please complete the quote form. JAI or one of our partners will respond to your request as soon as possible.
Get a price quote - complete the form
General contact information:
Europe, Middle East and Africa (EMEA):
JAI A/S
E-mail: camerasales.emea@jai.com
Phone: +45 4457 8888
Germany - JAI A/S
E-mail: camerasales.emea@jai.com
Phone: +45 4457 8888
Asia Pacific (APAC):
Japan - JAI Ltd.
E-mail: camerasales.japan@jai.com
Phone: +81 45-440-0154
Singapore - JAI Asia SG Ltd.
E-mail: camerasales.apac@jai.com
Phone: +65-8284-7877
China - JAI Technology (Beijing) Co., Ltd.
E-mail: camerasales.apac@jai.com
Phone: +8610-8588-0278
Korea - JAI
E-mail: camerasales.apac@jai.com
Phone +82 2 6138 3830
Americas:
JAI Inc.
E-mail: camerasales.americas@jai.com
Phone: (Toll free): 800 445 5444 (only within USA)
Phone: +1 408 383 0300
Get detailed address information for JAI's office locations
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