Contact JAI

How can we help?

Contact a JAI engineer if you have questions about our products:
To start a conversation with a JAI engineer about your application and camera needs, please complete the contact form. JAI or one of our partners will respond to your request as soon as possible.
Contact a JAI Engineer - complete the form

Contact us to get a price quote:
To receive a quote on pricing and availability, please complete the quote form. JAI or one of our partners will respond to your request as soon as possible.
Get a price quote - complete the form

Contact us with a technical support question:

The Americas (USA, Canada, Mexico, South America)
E-mail to: support@jai.com

Europe, Middle East and Africa (EMEA)
E-mail to: support@jai.com

Japan
E-mail to: support@jai.com

Other Asia and Pacific Rim (APAC)
E-mail to: support@jai.com

When you send an e-mail to our support system, you will automatically receive a support reference number in your e-mail in-box. JAI will get back to you as soon as possible.

General contact information:

Europe, Middle East and Africa (EMEA)
JAI A/S
E-mail: info@jai.com
E-mail: camerasales.emea@jai.com
Phone: +45 4457 8888

Asia Pacific
JAI Ltd.
E-mail: camerasales.apac@jai.com
Phone: +81 45-440-0154

Americas
JAI Inc.
E-mail: camerasales.americas@jai.com
Phone: (Toll free): 800 445 5444 (only within USA)
Phone: +1 408 383 0300

Germany
JAI A/S
E-mail: camerasales.emea@jai.com
Phone: +49 (0) 6022 26 1500

China:
JAI Technology (Beijing) Co., Ltd.
E-mail: camerasales.apac@jai.com
Phone: +86 10-5397-4049

Go to more detailed address information etc. for JAI's office locations


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