How can we help?
TECHNICAL SUPPORT:For technical support issues or questions:To report a problem or get help with a JAI camera, please open a support ticket at https://support.jai.com/hc/en-us/requests/new. Once you have submitted the form, you will automatically receive a ticket reference in your email in-box. JAI will get back to you as soon as possible to discuss your issue. You can also review our FAQ section at https://support.jai.com.
CONTACT A JAI CAMERA EXPERT:For questions or help in finding the right camera:To start a conversation with a JAI camera expert about your application and camera needs, please complete the contact form. JAI or one of our partners will respond to your request as soon as possible.Contact a JAI camera expert - complete the form
GET A QUOTE:For a price quote:To receive a quote on pricing and availability, please complete the quote form. JAI or one of our partners will respond to your request as soon as possible.Get a price quote - complete the formGet detailed address information for JAI's office locations
Other contact information:
Europe, Middle East and Africa (EMEA):JAI A/SE-mail sales: camerasales.emea@jai.comPhone: +45 4457 8888Office hours - Denmark office: Monday to Friday 8:30 to 16:30. Friday 8:30 to 16:00. (GMT +1)Germany - JAI A/SE-mail sales: camerasales.emea@jai.comPhone: +49 152 590 165 42Office hours - Denmark office: Monday to Friday 8:30 to 16:30. Friday 8:30 to 16:00. (GMT +1)The Netherlands - JAI A/SE-mail sales: camerasales.emea@jai.comTel: +31 625 258 556Contact to Finance, IT, Marketing and Administration please write to contact@jai.com
Asia Pacific (APAC):Japan - JAI Ltd.E-mail sales: camerasales.japan@jai.comPhone: +81 45-440-0154Japan - JAI ManufacturingE-mail sales: camerasales.japan@jai.comPhone: +81 987-71-1077China - JAI Technology (Beijing) Co., Ltd.E-mail sales: camerasales.apac@jai.comPhone: +8610-8588-0278South Korea - JAIE-mail sales: camerasales.apac@jai.comPhone +82 2 6138 3830Taiwan - JAI A/S Representative OfficeE-mail sales: camerasales.apac@jai.comPhone: +886 933 781 972Americas:JAI Inc.E-mail sales: camerasales.americas@jai.comPhone: (Toll free): 800 445 5444 (only within USA)Phone: +1 408 383 0300
Get detailed address information for JAI's office locations
Get advice from our product engineers.
Update your browser to display this website correctly. Update my browser now
×