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To contact the Camera Solutions or Traffic Solutions support group in your local region, please see the relevant contact coordinates below:

Camera Solutions - Technical Support:


Japan
E-mail: camerasupport.japan@jai.com
Phone: +81 45 440 0154

Other Asia and Pacific Rim (APAC)
E-mail: camerasupport.apac@jai.com
Phone: +81 45 440 0154
(The e-mail will be received by our helpdesk. You will automatically receive a helpdesk reference number in your e-mail in-box).

Europe, Middle East and Africa (EMEA)
E-mail: camerasupport.emea@jai.com  
Phone: +45 4457 8950  
(The e-mail will be received by our helpdesk. You will automatically receive a helpdesk reference number in your e-mail in-box).
  
USA, Canada, Mexico, South America (The Americas)
E-mail: camerasupport.americas@jai.com
Phone: (Toll-free): +1 800 445 5444

 
 
 

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