To contact the Camera Solutions or Traffic Solutions support group in your local region, please see the relevant contact coordinates below:

Camera Solutions - Technical Support:

Europe, Middle East and Africa (EMEA)
E-mail: camerasupport.emea@jai.com  
Phone: +45 4457 8950  
(The e-mail will be received by our helpdesk. You will automatically receive a helpdesk reference number in your e-mail in-box).
  
USA, Canada, Mexico, South America (The Americas)
E-mail: camerasupport.americas@jai.com
Phone: (Toll-free): +1 800 445 5444

Japan
E-mail: camerasupport.japan@jai.com
Phone: +81 45 440 0154

Other Asia and Pacific Rim (APAC)
E-mail: camerasupport.apac@jai.com
Phone: +81 45 440 0154
(The e-mail will be received by our helpdesk. You will automatically receive a helpdesk reference number in your e-mail in-box).



Traffic Solutions - Technical Support:

The Americas
E-mail: solutionssupport.americas@jai.com
Phone: +1 408 383-0300
Phone (toll free): +1 800 445-5444 

Europe, Middle East and Africa (EMEA)
E-mail: solutionssupport.emea@jai.com
Phone: +45 4457 8888

Asia and Pacific (APAC)
Traffic Solutions (Denmark)
E-mail: solutionssupport.emea@jai.com
Phone: +45 4457 8888



Bus Lane Enforcement (StreetWatch): 

JAI Ltd., UK
E-mail: streetwatchservice@jai.com
Phone: +44 189 582 1481
Fax: +44 189 582 4433

Ticket Collection Administration System (TicketExpress):

JAI Ltd., UK
E-mail: ticketexpressservice@jai.com
Phone: +44 189 582 1481
Fax: +44 189 582 4433