JAI is committed to your success. Our worldwide technical support team monitors questions around the clock and will respond as soon as possible to your question or problem.

To contact the support group in your local region, please use the following contact coordinates:

Europe, Middle East and Africa (EMEA)
E-mail: camerasupport.emea@jai.com  
Phone: +45 4457 8950  
(The e-mail will be received by our helpdesk. You will automatically receive a helpdesk reference number in your e-mail in-box).

  
USA, Canada, Mexico, South America (The Americas)
E-mail: camerasupport.americas@jai.com
Phone: (Toll-free): +1 800 445 5444


Japan
E-mail: camerasupport.japan@jai.com
Phone: +81 45 440 0154


Other Asia and Pacific Rim (APAC)
E-mail: camerasupport.apac@jai.com
Phone: +81 45 440 0154
(The e-mail will be received by our helpdesk. You will automatically receive a helpdesk reference number in your e-mail in-box).